
Customer Support Agreement

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RECENT NEWS
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Cat new design Ries Engineering is commited to working in partnership with its customers. To
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Today Ries Engineering is proud to work with its customers and provide rental solutions
Our Latest Projects
We believe our work speaks for itself. Browse our most recent projects below.
Who We Are
Ries Engineering S. Co. (RESCO)is one of the pioneering and leading dealer organizations in Ethiopia started its operation in 1961 as an engineering department at one of its sister companies of Paul Ries & Sons (Ethiopia) Ltd. and became an independent company in its present premises in 1965 G.C.
RESCO has been representing Caterpillar since it started operation in 1961 supporting the development of the country in Construction, Mining, Power and Agriculture sectors.
RESCO is a share company, with NEFC FZE as its major share holder and it is organized in a manner suited to best serve its customers.
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel engines, etc. It has a long history of innovation and using leading edge technology to provide customer solutions.Its strength is integrating customer feedback with ideas and actions to ensure customers’ success. Now and in the future.Caterpillar realize its success comes directly from helping its customers be successful.
Values
Integrity, Excellence
Team Work, Commitment
Sustainability
Mission
• To provide Reliable Quality Products to its customers
• To have the best product support team that is motivated and skilled and provide the best after sales support to customers
• To be an active participant in the Country’s infrastructure development and
Vision
To be the Total Solution Provider to its customers in the Construction, Mining, Power and Agriculture sectors and to be the preferred partner in their journey to success.
SERVICE EXCELLENCE
accessibility
RELIABILITY
DISTRIBUTION NETWORK
The head office of RESCO is situated in the southern outskirts of Addis Ababa, the capital city of Ethiopia. It is set-up on a total area of 28,000 m2 and houses all essential facilities established to fully support its customers. The company has also four branches in key locations of the country – Bahir Dar, Dire Dawa, Hawassa and Mekele to facilitate the support it gives to its customers.
The company is also carrying out studies to open additional branches in other regional centers.
Any Question at
Tel: +251-(0)11-4 421133
Fax:+251-(0)11-4 420667/4 425133
Visit Us
Addis Ababa, Akaki-Kality Sub-City,
Wereda 06, H.No.1044
MONDAY - FRIDAY
8:15 am – 11:30 pm
Send your mail at
info@riesethiopia.com